Proficient.tech Inc. (“Proficient,” “we,” “our,” or “us”) operates the website at proficient.tech. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to it.
1. Information We Collect
Information you provide directly. When you submit our contact form, we collect your name, company or DBA name, email address, phone number, service category, and the message you submit. We use this information solely to respond to your inquiry.
Automatically collected information. We use Vercel Analytics to collect anonymized, aggregate traffic data (pages visited, referrer, device type). No personally identifiable information is collected through this service. We also run a Google Ads conversion tag (AW-802453507) that may set cookies for advertising measurement and remarketing purposes. You can opt out of Google’s advertising cookies at adssettings.google.com.
2. How We Use Your Information
- To respond to inquiries submitted through our contact form
- To communicate with you about services you have expressed interest in
- To measure advertising performance and improve our marketing
- To maintain the security and operation of our website
We do not sell your personal information. We do not use contact form submissions for unsolicited marketing without your consent.
3. How We Share Your Information
We share information only with service providers necessary to operate our business:
- Resend — our email delivery provider, used to route contact form submissions to our inbox. Resend processes message content and email addresses as necessary to deliver the message.
- Vercel — our hosting and infrastructure provider. Vercel processes web traffic data in connection with serving our website.
- Google — for advertising measurement through our Google Ads conversion tag.
We may disclose information if required by law, court order, or government authority, or to protect the rights, property, or safety of Proficient, our clients, or others.
4. Data Retention
Contact form submissions are retained in our email inbox for as long as necessary to respond to and fulfill the inquiry. We do not maintain a separate database of contact form submissions.
5. California Residents (CCPA)
If you are a California resident, you have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the right to request deletion of your personal information, and the right not to be discriminated against for exercising these rights. To make a request, contact us at the address below. We do not sell personal information as defined under the CCPA.
6. Cookies
Our website uses cookies placed by Google Ads for advertising measurement. Vercel Analytics does not use cookies. You can control cookie preferences through your browser settings or opt out of Google advertising cookies at adssettings.google.com.
7. Third-Party Links
Our website may link to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
8. Children
Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the date of the most recent revision. Continued use of the website after a revision constitutes acceptance of the updated policy.
10. Contact
For questions or requests regarding this Privacy Policy, contact us at:
Proficient.tech Inc.
23465 Civic Center Way
Malibu, CA 90265
info@proficient.tech