Stripe declined you. Square terminated your account. Your ISO said the bank won’t approve it. Proficient connects merchants with banking partners who make approval decisions based on the actual business — not by a matrix built for someone else’s risk tolerance.
Consumer-facing processors — Stripe, Square, PayPal, Braintree — run automated risk filters calibrated for low-chargeback, low-regulatory-risk businesses selling physical goods to retail customers. When a merchant falls outside that profile, the system flags and terminates the account — not because card networks prohibit the business, but because the processor has no underwriting capacity for edge cases. The decision is not about your business model. It is about their model.
Proficient is not a consumer-facing processor. It is a payment infrastructure company with underwriting teams that evaluate merchants the way underwriting is supposed to work — by understanding the actual business, not by running it through a risk score designed for someone else.
Proficient connects merchants with banking partners positioned to approve accounts in difficult categories. Decisions are based on the actual business model, not a generic risk matrix. That means higher approval rates and more stable accounts that do not get pulled without warning.
High-risk merchants need gateway infrastructure calibrated to their business model — routing logic, velocity controls, chargeback thresholds, and descriptor management that a consumer-facing processor never exposes. We architect it from the ground up.
Every merchant file is reviewed by underwriters who understand the category — not a bank compliance team seeing the business type for the first time. Prior terminations, MATCH listings, and high-chargeback history are evaluated in context, not auto-declined.
High-risk accounts live or die by their chargeback ratio. Proficient builds pre-transaction fraud controls and post-purchase dispute response processes designed to keep ratios below card network thresholds — not just respond to disputes after they happen.
Tell us the category, the processing history, and what went wrong with the last processor. We will tell you what we can do and how fast we can get it live.